Proximity to Airport, very helpful staff, large comfortable room, direct communications regarding my booking, Parking onsite.
Graham
April 2025
Looked & smelt really clean immediately upon arrival. The reception staff were attentive, friendly, professional & efficient. The cleanliness in all of the areas I saw was excellent. Very good sized well equipped rooms too. Quiet room which was surprising given the proximity to the airport. The waiting staff & bar staff were lovely - quick, efficient & friendly. Infact all of the staff gave the impression that they worked as a united team & nothing was too much trouble. I don’t tend to post reviews but on this occasion a good review is well deserved. Thanks to everyone concerned.
Cara
March 2025
The room was gorgeous although I had a bit of trouble with the air con but the staff were extremely good at sorting it out. The bed was amazingly comfortable - real quality. I only stayed one night as I was catching a flight. I didn’t have breakfast, but the evening meal was disappointing. I ordered the steak with pepper sauce. The sauce was very very watery and the steak overcooked. The parking is great, and the hotel is a five minute walk from the airport.
Debra
March 2025
The rooms are a generous size, beds comfortable & lovely & clean. Very convenient & safe to get to from the airport for a lone female traveller. Staff very friendly & helpful.
Pateman
November 2024
One member of staff stood out in particular - Sophie May! I didn't like the first room offered as it had an interconnecting door but it was no problem for her to find me another. The second room was perfect. Despite being near the airport there was no sound from outside. In the first room, I could hear the neighbours almost word for word through the interconnecting door. It's great for families/parties staying together to share adjoining rooms, but I found it really intrusive, hence I changed rooms. Location is spot on, it was walking distance to the airport.
Helen
October 2024
Proximity to the Airport, and ability to leave the car on site, this takes a lot of hassle of ensuring you catch your flight on time
Steve
January 2025
Everything was fantastic about our stay at the hotel, but what made it truly stand apart were the staff. The receptionist at check-in was kind and helpful, and supported us in ensuring a late check-out which was a game changer when travelling with a newborn. We also received a free cot which was very comfortable for our little one. Location wise, you couldn’t get a better deal - close enough to the airport and Donington Circuit, spacious car park and good taxi/Uber service if you need it.
Agnieszka
April 2025
Communications were excellent when talking to head office but were very poor at East Midlands with the phone not being answered. I think the room we stayed in had been refurbished since last year.My only dislike is the distance from the flight package parking and the distance from reception to our room. I am knocking 80 , and 25 kg cases and 10 kg hand luggage are a bit more difficult than they used to be. I will enquire if it’s possible to have a room a little nearer reception next time.Otherwise the hotel was exceedingly good, Thank you
Max
October 2024
Lovely hotel, bar restaurant and the closest hotel to the airport. Staff super friendly and my room was gorgeous
Lisa
July 2024
Night Manager man was very helpful as my key didn't work. Me and my child had just got off the plane. The two men on the desk answered my questions this morning. So those staff was fantastic help to us.
Cherelle1989
August 2024
Reservations:
+1 (888) 385-8465